The method, named
A chain fails at one link and still looks intact from the outside.
That is how a marketing problem hides for a year inside a dashboard that reports fine. So every engagement runs in four links, in order, and none of them is optional.
Link 01Wiring
Every step a real person passes through, walked as a user, tagged verified or unknown. We check page source and the systems of record, not dashboards — a report is a claim; the ledger is the evidence.
Breaks as — a conversion event that quietly stopped meaning what it once meant.
Link 02Diagnosis
Where growth leaks, ranked by leverage, before a dollar moves. Action before diagnosis is expensive guessing. Dead hypotheses written down as dead, so nobody re-derives them next quarter.
Breaks as — budget aimed at the obvious problem instead of the real one.
Link 03Build and run
One hypothesis, one variable, a defined result, a kill point — each change restarting its own read window. Nothing scaled on a window that was never readable. Work ships weekly, not saved for a monthly reveal.
Breaks as — daily edits that reset the learning and make every read worthless.
Link 04The honest read
Reported against measures agreed before work started — thirty, sixty, ninety. You hear the bad news from us first, with the fix already moving. Including the months where the truthful answer is not yet.
Breaks as — reporting that celebrates activity because the outcome never got wired.